Career & Culture

About Zorrro

Zorrro is a rapidly growing technology-driven delivery and logistics company based in Kolkata. We specialize in connecting businesses and customers through efficient and reliable delivery services. Our mission is to provide exceptional customer experiences while empowering our delivery partners with flexible earning opportunities.

Job Description

As a Back Office Executive at Zorrro, you will be at the heart of our operations, ensuring smooth administrative processes, customer support, sales support, recruitment activities, and general admin work. This versatile role requires a proactive and detail-oriented individual who can manage multiple tasks and contribute to the overall efficiency of our organization.

Key Responsibilities

Customer Support:

• Respond to customer inquiries and resolve issues promptly and professionally.
• Maintain a high level of customer satisfaction through excellent service.
• Handle customer feedback and implement improvements to enhance the customer experience.

Recruitment Support:

• Assist in the recruitment process by screening resumes, scheduling interviews, and coordinating with candidates.
• Maintain organized records of candidate information and interview outcomes.
• Collaborate with HR to ensure a seamless onboarding process for new hires.

Sales Support:

• Assist the sales team by generating leads, maintaining sales data, and coordinating sales-related activities.
• Prepare reports, presentations, and other documentation to support sales efforts.

Admin and Documentation:

• Assist in day-to-day administrative tasks, including data entry, filing, and document management.
• Prepare reports, presentations, and other documentation as required.
• Manage office supplies and ensure inventory is well-maintained.

Data Management:

• Maintain accurate and organized records of customer interactions, recruitment activities, sales support, and administrative tasks.
• Utilize company software and tools to manage and update data.

Qualifications:

• Bachelor's degree or equivalent experience in a relevant field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in computer applications, including Microsoft Office.
• Customer-focused with a passion for delivering exceptional service.
• Ability to work effectively in a team and collaborate with various departments.

Benefits:

• Competitive salary with opportunities for growth.
• Comprehensive training and development programs.
• A dynamic and collaborative work environment.
• A chance to contribute to the growth of a leading delivery and logistics company.

Who Should Apply ?

If you are a proactive and detail-oriented individual with a passion for customer support, sales support, recruitment, and administrative work, we encourage you to apply for the Back Office Executive position at Zorrro.

Zorrro is seeking an experienced and dynamic Marketing Manager to join our team and lead our marketing efforts. As a Marketing Manager at Zorrro, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer engagement, and business growth. You will collaborate with cross-functional teams to create and implement effective marketing campaigns, both online and offline, while ensuring consistent brand messaging and a strong online presence.

Job Type

Full-time

Job Responsibilities

• Develop and execute comprehensive marketing strategies to enhance Zorrro's brand visibility and achieve business objectives.
• Lead the planning, execution, and optimization of integrated marketing campaigns across various channels, including digital, social media, email, events, and traditional media.
• Create compelling content for marketing materials, website, social media, and other platforms to engage and educate target audiences.
• Analyze market trends, customer insights, and competitor activities to identify opportunities for innovation and differentiation.
• Manage and monitor the performance of digital marketing campaigns, SEO/SEM, social media, and email marketing to maximize reach and conversions.
• Collaborate with the design team to create visually appealing and impactful marketing collateral, including graphics, videos, and promotional materials.
• Develop and manage partnerships, sponsorships, and collaborations to expand Zorrro's reach and target new customer segments.
• Track, analyze, and report on marketing metrics and KPIs to measure the effectiveness of campaigns and drive data-driven decisions.
• Lead, mentor, and manage the marketing team, providing guidance, feedback, and support to ensure team success and growth.
• Work closely with sales and product teams to align marketing initiatives with sales objectives and customer needs.
• Manage the marketing budget effectively, allocating resources to initiatives that deliver the highest ROI.

Job Requirements

• Bachelor's degree in Marketing, Business, or a related field. MBA in Marketing is a plus.
• Proven experience as a Marketing Manager or similar role, preferably in the logistics, e-commerce, or tech industry.
• Strong understanding of digital marketing, content creation, social media, and data analytics.
• Excellent project management skills with the ability to prioritize tasks and meet deadlines.
• Creative thinker with the ability to develop innovative marketing strategies and campaigns.
• Strong communication and leadership skills to collaborate with cross-functional teams and manage a marketing team.
• Proficiency in marketing software and tools, including CRM systems, marketing automation, and analytics platforms.
• Results-driven mindset with a track record of driving successful marketing campaigns and achieving business goals.
• Passion for staying updated on industry trends, consumer behavior, and emerging technologies.
• Willingness to adapt to a fast-paced and dynamic work environment.

Join Zorrro's marketing team and play a pivotal role in shaping the brand's growth and success. If you are a strategic thinker, creative problem solver, and thrive in a collaborative environment, we invite you to apply for the Marketing Manager position.

Zorrro, a fast-growing B2B logistical solutions and B2C convenience services provider based in Kolkata, is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team. As an Operations Supervisor, you will play a crucial role in overseeing the daily operations of our business and managing teams.

Job Type

Full-time

Job Responsibilities

• Manage and coordinate daily operational activities, ensuring smooth and efficient workflow.
• Supervise and support teams of individuals, providing guidance, training, and performance feedback.
• Monitor and analyze operational performance, identifying areas for improvement and implementing effective solutions.
• Collaborate with cross-functional teams to optimize processes and enhance operational efficiency.
• Maintain quality standards, ensuring compliance with company policies and procedures.
• Identify and resolve operational issues promptly, ensuring timely resolution and customer satisfaction.
• Foster a positive work environment, promoting teamwork, motivation, and professional development.

Job Requirements

• Bachelor's degree in business management, logistics, or a related field.
• Proven experience in operations management or supervisory roles, preferably in the logistics or related industry.
• Strong leadership skills with the ability to motivate and inspire teams.
• Excellent problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Sound knowledge of operational processes and best practices.
• Proficiency in using technology and software applications for operational purposes.
• Ability to thrive in a fast-paced and dynamic environment.

We offer competitive compensation and growth opportunities within a rapidly expanding organization. If you are passionate about operational excellence and have the skills to lead and manage teams effectively, we would love to hear from you. Join us at Zorrro and be part of our journey to revolutionize logistical solutions and convenience services!

Are you a motivated and enthusiastic individual looking to kickstart your career in sales? Zorrro is seeking Sales Interns to join our team on a remote basis. As a Sales Intern at Zorrro, you will play a pivotal role in supporting our B2B sales efforts, engaging in client outreach, and providing excellent customer service by promptly addressing queries. This internship offers a unique opportunity to gain hands-on experience in sales and business development while working with a dynamic and innovative team. Please note that this is an paid internship (Rs 5000/- per month) with the potential for a transition to a possible full-time offer based on performance.

Job Type

Full-time

Duration

6 months

Job Responsibilities

• Collaborate with the sales team to identify potential B2B clients and conduct market research.
• Assist in reaching out to prospective clients through various communication channels, such as email, phone calls, and social media.
• Engage in client outreach activities to schedule appointments and arrange product demonstrations.
• Work closely with the sales team to develop and execute effective sales strategies.
• Provide timely and accurate responses to customer inquiries, ensuring exceptional customer service.
• Maintain a well-organized customer database, documenting interactions, and managing leads effectively.
• Support in creating sales materials and presentations for meetings and sales pitches.
• Participate in sales meetings and training sessions to enhance sales skills and product knowledge.
• Collaborate with the team to achieve monthly and quarterly sales targets.
• Stay up-to-date with industry trends and competitor activities to continuously improve sales approaches.

Job Requirements

• Currently pursuing or recently graduated with a degree in Business, Marketing, or a related field.
• Excellent communication and interpersonal skills, with a friendly and engaging personality.
• Strong organizational and time management abilities to handle multiple tasks efficiently.
• Self-motivated, goal-oriented, and passionate about sales and providing top-notch customer service.
• Ability to work independently as well as collaboratively, even in a remote work environment.
• Prior experience in sales or customer service is a plus but not mandatory.
• Willingness to occasionally travel for in-person meetings and client visits, if required.

Join Zorrro's Sales Internship program, where you will have the chance to develop essential sales skills, build valuable connections, and contribute to the growth of our cutting-edge logistics and convenience services platform.

Job Type

Full-time

About Zorrro

Zorrro is a dynamic and innovative delivery and errand service provider, committed to simplifying the lives of our customers. We take pride in offering efficient, reliable, and convenient solutions tailored to meet our clients' needs. As we continue to grow, we are seeking a Sales and Marketing Specialist to join our team and drive our marketing efforts to new heights.

Job Description

As a Sales and Marketing Specialist at Zorrro, you will play a pivotal role in enhancing our brand's visibility, generating leads, and driving sales. You will be responsible for developing and executing marketing strategies, both online and offline, to promote our services and expand our customer base.

Key Responsibilities

Marketing Strategy:

• Develop comprehensive marketing strategies to increase brand awareness and drive customer engagement.
• Create and execute online and offline marketing campaigns, including social media, email marketing, print media, and events.
• Collaborate with the design team to develop visually appealing and effective marketing materials.
• Monitor and analyze the performance of marketing campaigns and make data-driven adjustments for optimal results.

Lead Generation and Sales:

• Identify and target potential customers through market research and segmentation.
• Generate leads through various channels, including cold calling, networking, email outreach, and industry events.
• Build and maintain relationships with clients, understanding their needs and providing tailored solutions.
• Conduct sales presentations and meetings to demonstrate the value of Zorrro's services.
• Meet and exceed sales targets, contributing to the company's growth.

Market Research:

• Stay updated with industry trends and competitors to identify opportunities and threats.
• Analyze customer feedback and market data to make informed marketing and sales decisions.

Requirements:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in marketing strategy development and execution.
• Strong understanding of online and offline marketing channels.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Sales-driven mindset with a proven track record of achieving and exceeding sales targets.
• Proficiency in marketing software and tools.
• Exceptional analytical and problem-solving skills.
• Creative thinker with a passion for marketing and sales.

What we Offer:

• Competitive salary
• A collaborative and innovative work environment.
• Opportunities for professional development and growth.
• The chance to be part of a dynamic startup on an exciting growth journey.
• Comprehensive benefits package.

Who Should Apply ?

If you are a motivated and results-oriented Sales and Marketing Specialist looking to make an impact in a fast-growing industry, we encourage you to apply.
Join us at Zorrro and help us simplify and revolutionize the delivery and errand service industry.
Zorrro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees